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YouTube and Your Store

YouTube and Your Store

Do you ever worry about the future of the quilting industry? Thanks to the power of social media and the internet, there is concrete evidence that the craft of quilting isn’t going anywhere anytime soon.

Take Laura Coia’s YouTube channel Sewveryeasy for example. Laura’s channel has over 325,000 subscribers and over 31,000,000 views. If video editing isn’t your forte, here’s how your quilt shop can utilize Laura’s work.

How you can use YouTube videos

The best part about YouTube is that it’s free and accessible for everyone to use. In addition to that, Laura’s videos provide bite-sized pieces of education that make it easy for any quilter to consume.

Laura comes out with two videos each week. If you want to add videos to your social media feed, consider linking to Laura’s videos in your posts or newsletter.

To help legitimize certain products in your store, consider adding a sign that says “as seen on YouTube – SewVeryEasy” next to products featured in Laura’s videos.

Remote classes can be even easier too; use and pause Laura’s videos during a Facebook live event to complete a project alongside your customer base.

The best part about Sewveryeasy is that Laura’s videos provide a third-party opinion with no skin in the game. Referring to Laura’s videos can help reaffirm transparency with your customer so you can avoid making them feel like just another sale.

Stay tuned next week to find out more about the Power of Video, an article by Sommer Leigh featured in the August 2020 edition of American Quilt Retailer.

Inspiration for this post came from Ivo Coia. Visit their YouTube channel or Facebook page for more information.


If you’re looking for more information to guide you in owning a retail business, subscribe to American Quilt Retailer today. Already a subscriber? No worries—join our Facebook group for insights and dialogue from industry specialists like you.

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Keeping Up with the Competition

competition

Keeping up with the competition can be hard when you’re going against big-box stores and online quilt shops. We’ve got four tips to set yourself apart so you stay in front of customers minds.

Approaching the customer

Keep the pressure off the customer by greeting them as they enter the store. Instead of asking “May I help you?” say “Nice to see you!” instead. The goal is to make them feel welcome, not to put them on the spot, and a greeting is the same as letting the customer know you’re there and available.

Hosting events

Think about it this way; there are two restaurants that serve essentially the same menu right across the street from each other. One restaurant has people inside and around it, and the other is empty. Which restaurant are you going to eat at?

It’s a proven sales tactic that if you make your retail store look like the place to be, more business will follow. Hosting events is a great way to ensure your store stays full—and just because we’re in a pandemic doesn’t mean that fun has to stop. Host virtual events, and personally invite customers to those events. You may want to keep some small (so they feel more exclusive) and others larger to continue to build community with your client base.

Encourage self learning

People like to help themselves. Many companies have guides that answer frequently-asked customer questions. What size needle do I need? What do different thread weights mean? Post these guides on social media (and don’t forget to tag the companies!) as well as by the product on your sales floor.

Optimizing your online presence

Encourage your customers to show off how they use your products on social media through store-specific hashtags. Make sure your website includes photos of employees, the facade of your brick-and-mortar store, and a video of the sales floor. Following these tips will help to set your store apart from the rest of the competition.

Inspiration for this post came from “Become the Go-To Quilt Shop,” by Kate Colleran, Joanne Hillestad, and Kris Poor, published in the June 2020 version of American Quilt Retailer.


If you’re looking for more information to guide you in owning a retail business, subscribe to American Quilt Retailer today. Already a subscriber? No worries—join our Facebook group for insights and dialogue from industry specialists like you.

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Social Media Video Guide

Video Guide

We get it, video marketing is intimidating. But with 81% of businesses using video marketing in 2018, it’s time for your company to join the trend. Check out this guide on tips and tricks for two of the biggest video platforms out there.

Instagram Video

Even though you can shoot videos from the Instagram app, it’s better to have your video prepared rather than shot in the moment. But, the days of having fancy equipment to shoot a high quality video are over! There are plenty of video-editing apps available that make your phone the only needed piece of equipment.

Videos can be anywhere from 3 to 60 seconds, and figuring out the length that’s best for your audience will come after some trial and error. Be sure to pick a compelling cover photo, and remember that sound is optional on Instagram video. That means your video should make sense even if there isn’t any sound. The options of what you can shoot are limitless—time lapses of projects, tutorials, and clips from events are all good options for this platform.

YouTube

Best practices for YouTube are more traditional. Audio is important on this platform, so make sure the microphone is close to your subject and they speak slowly and clearly. Cue cards can help, too.

Quality is important also. While you still don’t need fancy equipment for YouTube, the video should be stable and tastefully filmed. That means subjects shouldn’t be straight on and the video has a purpose.

There are so many technical aspects about video that make filming just the beginning. What apps does your business like to use? What websites helped you dip your toes into video?

Video has some of the best engagement rates for social media; the trick is finding out what your audience wants to see. Remember, practice makes perfect and the best way to get good at video is simply by doing it.


If you’re looking for more information to guide you in owning a retail business, subscribe to American Quilt Retailer today. Already a subscriber? No worries—join our Facebook group for insights and dialogue from industry specialists like you.

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All About Video

Continuing with our theme of online stores, this week we’re going to highlight content for video.

For many of you video can be a scary word, but we’ll show you just how easy it can be.

With the close of the 2018 fall Quilt Market in Houston, we came back inspired by all of the businesses and products the industry has to offer.

  1. Check out this video from Brooklyn Haberdashery. This first-time market attendee highlighted this year’s hottest products.
  2. This next video promotes a new tool with a little bit of flare. Pay attention to the detail she’s able to describe that really helps viewers get to know the product. The tutorial is a plus too.
  3. This last video may be short and sweet, but it highlights one product that was the star of the show.

*All of these videos can also be viewed in our digital version of the Fall 2018 Quilt Market Recap Issue

The one thing all of these videos had in common were they knew what products they wanted to highlight. Think about the tools that excite you, then make a video about why your customers should purchase one.

Also note the video quality wasn’t top notch, but all of the videos were interesting. The background noise doesn’t have to be completely silent, and it’s okay to stumble on some words along the way.

Of course, practice makes perfect, so feel free to practice a few times before taping. As long as the display looks great and you have everything you need prepared if you’re doing a demonstration, think about the video as if you were talking to a customer.

The more you try the more comfortable you will become. Take advantage of the holidays to tackle two birds with one stone; promote your products and dip your toes into promoting them through video.


If you’re looking for more information to guide you in owning a retail business, subscribe to American Quilt Retailer today. Already a subscriber? No worries—join our Facebook group for insights and dialogue from industry specialists like you.