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Staying in business through the pandemic


Times may be strange as the world faces a pandemic for the first time in over 100 years, but many people are going to pick up new hobbies with all of this extra time. Quilt retailers across the nation can fill the creative void by providing craft tools in new ways.

Changes to make during a pandemic

Sales don’t have to decrease; you just may have to evaluate how you’re going to get your product to your customer. This may mean making an online store for the first time ever, or offering door-to-door delivery. Consider offering lessons through video conference calls, or create a virtual class through Facebook.

Be sure to let your customers know of your new services through increased marketing. Go live on social media, increase the frequency of your email blasts, and have employees reach out to loyal patrons through phone calls during the downtime in their work day.

And speaking of reaching out, remember the quilt community is the only community some of our customers have. Look into offering classes in public areas (while following social distancing guidelines), or a virtual quilt show.

Evaluate ways to save

Many of you have already had to make tough decisions; like which employees should you keep working and which will you have to layoff (even if it is just temporary).

If you don’t already, now is a great time to look at budgeting apps for your business’s finances. These apps will list what reoccurring payments your business is currently making that you can do without during the pandemic.

Another way to save money is to talk to your credit card holder or mortgage lender to see if your payments can be adjusted. We often view these expenses as fixed, but as the world isn’t operating normally right now, exceptions can likely be made.

Hang in there American Quilt Retailer community. By working together and sharing ideas, we can keep each other afloat.

Inspiration for this post comes from this article written by Gwen Bortner.

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